Since day one, the team at Audi Ontario has worked tirelessly to provide an award-winning experience for our customers and now we have the accolades to prove it. Whether you're interested in a new Audi, used car, or simply swinging by our service and parts center, you can always expect to be treated like a VIP. Our goal is to turn new customers into lifetime customers. We look forward to doing business with you!

J.D. Power 2021 Dealer of Excellence*

 

The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations.

Not all dealerships can qualify. Those that do must pass a three-step process:

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM.

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:

·         Listing vehicle inventory and pricing on the dealership website

·         Negotiating in an efficient and transparent manner

·         Offering a fair trade-in value

·         Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

**J.D. Power 2021 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/DOE

DealerRater 2021 Dealer of the Year Award


#1 Rated Audi Dealer in California

Experience the award winning customer service at Audi Ontario. We believe that every guest deserves a five-star experience. When you visit our Ontario Audi dealership, you'll enjoy friendly, attentive service from our auto experts who will help you assess your driving needs. For everything from financing to service, we'll listen to your wants and needs to ensure an exceptional experience.

CarGurus Top Rater Dealer

 

Top Rated Dealer 2018-2021

Audi Ontario is pleased to be a Top Rated Dealer by CarGurus! To earn this title, dealerships must reach a specified amount of reviews while maintaining an overall star rating of 4.5 or higher. CarGurus uses a standard rating scale of 1-5.


DealerRater Consumer Satisfaction Award

   

2021 Consumer Satisfaction Award Winner

Consumer Satisfaction Award recipients mush meet the same criteria as the Dealer of the Year Award program, which requires a minimum of 25 reviews on DealerRater for the given calendar year, an average minimum star rating of 4.0 out of 5, and at least one new review per quarter. These awards are only handed out to the top 10% of U.S. franchise dealers based on their PowerScore.


Edmunds Five Star Dealer

  

Five Star Dealer 2021

The Edmunds Five-Star Dealer award is used to recognize dealerships that routinely provide top notch customer service. Edmunds presents this award to car dealers that have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings. In order to be eligible for this award, dealerships have to meet a certain set of criteria which includes earning an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over a calendar year and maintaining at least a 4.5-star average over a two year span. 


Audi Magna Society


2017-2018 Magna Society Award Winner

For 2 years in a row Audi Ontario is pleased to be named a Magna Society award-winning Audi dealership. 

The Magna Society was created by Audi to recognize dealerships that go above and beyond the standard business objectives and sales targets. To qualify for Magna Society status, a dealership must show that they are engaged in sales and service programs and adhere to specific business processes. Their facility and staff should also properly represent the Audi brand and culture.

 

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Contact

Audi Ontario

2272 E. Inland Empire Blvd.
Directions Ontario, CA 91764

  • Sales: 909-292-1925
  • Service: 909-292-1926
  • Parts: 909-292-9701

Hours

  • Monday 9 AM- 9 PM
  • Tuesday 9 AM- 9 PM
  • Wednesday 9 AM- 9 PM
  • Thursday 9 AM- 9 PM
  • Friday 9 AM- 9 PM
  • Saturday 9 AM- 8 PM
  • Sunday 10 AM - 7 PM